Refund and Returns Policy

Our Commitment

At sweetlittle, we strive to provide high‑quality products and a satisfying shopping experience. If you are not completely happy with your purchase, this policy outlines the conditions under which refunds or exchanges may be granted.

Eligibility for Returns

• Items must be returned within 30 calendar days of the delivery date.
• Products must be unused, unworn, and in their original packaging with all tags attached.
• Custom, personalized, or final‑sale items are not eligible for return unless defective.
• Proof of purchase (order number or receipt) is required.

Return Process

Step 1 – Contact Us

Before sending any items back, please contact our support team at [email protected] or call +1 (702) 338-3005. Provide your order number, the reason for the return, and any supporting photos if the item is damaged.

Step 2 – Receive a Return Authorization

Our team will issue a Return Authorization Number (RAN) and give you the address to which the item should be shipped. Returns sent without a RAN will not be processed.

Step 3 – Ship the Item

Package the product securely and include the RAN on the outside of the package. You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong or defective item).

Refunds

• Refunds will be issued to the original payment method within 7‑10 business days after we receive and inspect the returned item.
• Shipping charges are non‑refundable unless the return is a result of our mistake.
• If the returned item is found to be used, damaged, or missing components, we reserve the right to deny the refund or deduct a restocking fee.

Exchanges

If you wish to exchange an item for a different size, color, or style, follow the same return process and indicate the desired replacement in your initial contact. Exchanges are subject to product availability.

User Responsibilities

• Provide accurate contact information when placing an order.
• Inspect the package upon delivery and report any damage within 48 hours.
• Follow the return instructions precisely to avoid delays.

Legal Disclaimer

All refunds and returns are governed by applicable consumer protection laws in the United States. This policy does not affect your statutory rights. sweetlittle reserves the right to amend this policy at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated terms.

Contact Information

If you have questions about this Refund and Returns Policy, please reach out to us:

Email: [email protected]
Phone: +1 (702) 338-3005
Address: 467 North 12th Street, Las Vegas, Nevada 89195, United States